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Our Guarantees: HVAC Installation

HVAC Installation in Palm Springs, CA

When you need air conditioning, heating, or plumbing services in the Palm Springs area, it’s critical to find a contractor who can meet your needs. General Air Conditioning & Plumbing offers the exceptional results and customer care you’re looking for! It all comes down to our amazing team and industry-leading services.

Learn more about our process and satisfaction guarantee here. Then, schedule an appointment with the General for any HVAC or plumbing services you require.

Our Process

The quality of our work comes down to our proven process. We focus solely on residential cooling, heating, and plumbing services, including installation, replacement, repair, and maintenance. No matter what services you need, we ensure a job well done by offering the following:

  • Qualified technicians: The General’s troops are top-notch, NATE-certified experts who are trained to provide an assortment of home comfort services. We take our hiring process very seriously, performing background checks and drug tests to ensure we only employ the highest caliber technicians and support staff.
  • Licensure, bonding, and insurance: A licensed heating and cooling contractor has undergone the necessary education and qualifications to operate in the area. Bonding provides further financial, ethical, and contractual surety against unethical business practices. Then, insurance covers the cost of injured workers or property damage if an accident occurs on the job. The General is licensed, bonded, and insured for your peace of mind.
  • Teamwork: We believe in the character, skills, and knowledge of everyone on our team. If a question or problem arises, our troops work together to come up with an answer. This is what helps us get the job done right the first time around. Rest assured that we never provide mere “patch jobs,” even when you call us in the evening or on the weekend.
  • Superior products and materials: The General installs top-quality HVAC equipment and plumbing fixtures from some of today’s best manufacturers. We never skimp on the quality of our products and materials to cut costs, allowing you to put your complete confidence in our work.
  • Proven techniques: We hold weekly technical and sales training sessions to ensure we stay up-to-date on the latest HVAC technology and customer care techniques. We also provide our general manager and bookkeeper with strategic planning and budget classes to guarantee the smoothest customer service experience.

Let us put our process to work for you. Contact us today to schedule HVAC or plumbing services in the Palm Springs area.

Our Satisfaction Guarantee

When you call upon General Air Conditioning & Plumbing, our work is never deemed complete without a General Salute. Every installation, replacement, repair, and maintenance visit comes with a 100% satisfaction guarantee. This promise is what makes us so strong. It’s the reason you can put your mind at ease when you leave the job to us.

For instance, our heating and cooling tune-ups come with a seasonal guarantee, so you can relax, knowing your furnace or air conditioner will perform reliably all season long. Then, we guarantee our ductwork installations against any air leaks for the life of the system. These are just two examples of how our satisfaction guarantee serves you!

Additionally, every equipment installation comes with varying levels of manufacturer warranties for added coverage and peace of mind. For more details, please see your comfort consultant.

To learn more, or to schedule air conditioning, heating, or plumbing services in the Palm Springs area, please contact the General today. We would be happy to answer any questions you have about our process and satisfaction guarantee.

Here’s What Our Customers are Saying About Us

Our technician was extremely professional and he arrived on time. More importantly, he wore a protective mask and gloves the entire time. -T. Chavez
Everything was wonderful! Thank you so much for a job well done! -Joseph E.
Punctual, very friendly and did a great job of reviewing our air conditioning system. -George P.
General Air Conditioning did a fantastic job at my home. They installed four new units at my home replacing 12 year old units that were loud and having problem... -Jack R.

Why You Should Choose the General

Our core values are passion, integrity, teamwork, and accountability, and we strive to always exceed our customers’ expectations. Our customers are our number one priority every day at General Air Conditioning & Plumbing.

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