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Why Does The General Stand Ready And Waiting? One Reason: Our Customers!

Hey there, glad to see you … got a few minutes? Let’s jump in the General’s time machine for a little trip down memory lane to … oh, let’s say 1984. OK, that was quick, we’re already here! Let’s check out what’s going on.

Ronald Reagan was President of the United States and Apple introduced its Macintosh line of computers. Ghostbusters, The Terminator and Beverly Hills Cop were all monster hits on the big screen, and movie tickets cost just $2.50. A gallon of gas was around $1.25, and a new Chevy Corvette set you back about $24,000. Michael Jackson, Bruce Springsteen and Prince ruled the pop music charts.

And … General Air Conditioning & Plumbing began operations in the Coachella Valley.

Since then, the General and his troops have been “The Best Little Air Conditioning and Plumbing Company in the Desert.” We have consistently been one of the highest rated HVAC companies in the Valley because we feature the best products and offer the most highly-trained professionals to perform air conditioning, furnace and plumbing repairs, replacements and maintenance. And we do it all with our number one priority front and center: our customers. Ensuring our customers’ comfort while providing them with the ultimate customer service experience is what sets us apart.

Here are just a few reasons why our customers keep calling General time and again for all their air conditioning, heating, indoor air quality, and plumbing needs:

  • We answer your call from 7 a.m. to 11 p.m. every day, with no overtime charges during these operating hours!
  • We offer the best products, including a full line of Lennox and Rheem air conditioners and furnaces.
  • Our HVAC and plumbing technicians are background-checked, drug tested, fully licensed and highly trained—and we guarantee they will always provide the best customer service on each and every call.
  • We focus solely on providing the best residential heating, cooling and plumbing services in Palm Springs and the surrounding areas. We turn down large-scale construction jobs, so we can give all our attention to our loyal customers.
  • We go above and beyond the call of duty with our ServicePlus Maintenance program with Sentinel Protection. This program offers monitoring of your home’s HVAC systems, which enable us to alert you before major breakdowns occur and give you peace of mind.

The General and his troops thank you for the opportunity to take care of all of your HVAC and plumbing needs. So, whether it’s a faulty furnace, air conditioner or water heater, call the General today! We are here for you.

Here’s What Our Customers are Saying About Us

Our technician was extremely professional and he arrived on time. More importantly, he wore a protective mask and gloves the entire time. -T. Chavez
Everything was wonderful! Thank you so much for a job well done! -Joseph E.
Punctual, very friendly and did a great job of reviewing our air conditioning system. -George P.
General Air Conditioning did a fantastic job at my home. They installed four new units at my home replacing 12 year old units that were loud and having problem... -Jack R.

Why You Should Choose the General

Our core values are passion, integrity, teamwork, and accountability, and we strive to always exceed our customers’ expectations. Our customers are our number one priority every day at General Air Conditioning & Plumbing.

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