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We had to replace our HVAC system and the General is the contractor Costco uses. We were very happy with our decision, they are professional and knowledgeable. Every aspect was top notch. Would recommend to anyone. We had our mandatory inspection by the State and were told our new system met and exceeded all requirements as to installation and equipment. Very happy.

Lisa Smith

1731430341

Allen was great. On time, took his time to look at the problem and work on a resolution.He was professional and personable at the same time.My last 2 experiences with the company will have me coming back as needed. They’ve been very goodI highly recommend

Steven Shuey

1731170381

In my case, replacement of the entire air conditioning and heating system was the best option. Rumor has it that I could’ve received the same job for less cost had I investigated other companies. As it is, the crew that handled this installation did a good job, were polite, and clean, and I appreciate the service. I may have paid more than I needed to, but I was happy with the work. They also did what they said they were going do in a very timely manner (no delays). The company included parts that were not anticipated at no additional cost. (They gave me a quote and there was no add on.)

Laura Trabucco

1730915420

Pam Sunzeri

1730820603

Tim Sanders

1730760150

Excellent service, quick, professional and very thorough! Solved my kitchen faucet problem!

Donald Romito

1730755896

Excellent thorough service

Chas Robards

1730491773

Mike did great fast work of job!But I have had 5* each time we used you!

Blair Sillers

1730340351

I have only used General for my HVAC needs. I enjoy the friendliness and professional of the office and service staff. In particular the outstanding services of Ivan Lopez. Having access to Mr. Lopez keeps me coming back!!!

Douglas Robertson

1729978329

It’s rare these days to have a technician take the time to explain everything they are doing, and why they are doing it. It always feels good to learn something new. Definitely will call General again when something else breaks.

Ray Amorose

1729910527

Robert Gallagher

1729821834

Great job done by great people.

Vivien Pacold

1729815951

Very pleasant very efficient. Got the job done.Very excellent service. Explained everything. Very knowledgeable and experienced

CARL HIGHGENBOTEN

1729631888

nancy f mynard

1729390092

Roberta Collen

1729292909

Anthony did a fantastic job with our repairs and maintenance. He could not have been nicer, more polite, and professional, explained what was needed and recommended in future. We will definitely request him specifically for future work at our home!

John Waller

1729208453

Great installation experience. Julio and Castro did an amazing job. They cleaned up everything and were helpful setting up the system.

Mike Mendoza

1729123061

Great service professional work keep upthe good work

Jim Corey

1728693554

Albion Paradise

1728595573

Great experience, professional, courteous and on time. Great crew, respectful, friendly, quality of work was excellent.Thank you ,Alan ParadisePalm Desert. Ca.

Sidney Black

1728565809

Excellent service, very professional. He found our plumbing issues and fixed them.

Perla Lopez

1728508822

Gabrielle Isbert

1728450721

Jorge Del Moral

1728366014

Christian was everything you described him to be and he got the job done. Give the man a raise. Thank you

Gayle Foote

1728143732

Diana Woodin

1727910836

Michael Irvin is an absolutely incredible technician who goes above and beyond to the nth degree. I got home from my daughter’s wedding to find our AC out on a 118 degree day. Michael came out and eventually determined I needed a new mother board. but the factory was saying they were backed up and it could take 6 months to get a new one. In the desert, we could be dead by then. My little 14 year old Maltese had been panting all night from the heat. Michael ripped a motherboard out of his own office to replace mine! This, after lying on the ground for hours trying to fix the unit in sizzling heat. I am so impressed with this company, and especially for this selfless man who should possibly be renamed Ghandi.

john archer

1727827620

Reuben Baldomero

1727824819

Professional and fast

Eric Johnstone

1727816663

Great job very professional. Would use them again.

Candie Blankman

1727722778

Sharon Cartwright

1727716142

Very quick response to our emergency outage.

Paul

1727401153

Fixed, and up and running again… 👍

Charlie Thompson

1727399290

highly efficient and effective; great attitude, very professional,and seems to enjoy the interaction with the customer. greatrepresentative for "the general."

1727215854

1727131376

1727126908

1727121937

Tony D did outstanding work. Excellent with many thanks!

Lawrence Horwitz

1726705128

Carolyn George

1726101690

Very friendly

Nancy Schelling

1726081327

rednluna

1726028259

Ivan gave the 5 star treatment as was promised.Knowledgeable, patient, kind. You'll be lucky if he is your technician.

Maria. Tsopels Tsopels. Dani

1726000507

Joe Dunlap

1725906628

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