Tony and his helper provided excellent service, superior workmanship, and were completely very professional including leaving the work area clean. I could not expect any better service.
Mauricio and his team were very professional, knowledgeable and efficient in dismantling an old hvac unit and installing a new one. I was impressed with how respectful they were regarding my home and they paid extra attention to insure that my home was left exactly the same as how they found it.
Very professional service techniciansThey were on time and took care of everything that needed to be handled in a very professional manner while communicating everything they were doing. From start the finish, it was a great experience and left my house.Looking even better than when they started
The female dispatch, Anna, was extremely helpful in getting service for me quickly. I appreciated that and Parker , who out here was helpful and patient, will use again.
General Air Conditioning did an excellent job installing my new garage mini split unit. The tech Bill Mauldin, made sure everything was up to code and left the work site clean and just as they found it.
Antonio did a great job. He was friendly, thorough, and professional. He is an asset to General AC & Plumbing. Because of techs like Antonio that I've been a customer of the General for the last ten years.
When our air conditioner failed a few years ago, we called someone and they told us it was out of warranty and needed to be replaced. We got a second opinion from general air they were able to fix it under warranty and it's been running great ever since. My family will only use general air conditioning and plumbing. We trust them, we believe their prices are fair and reasonable, and they always get the job done. No one better in my opinion.
Edgar performed the annual HVAC maintenance ‘check up.’ Was thorough, knowledgeable, personable, professional, timely, and went over everything in detail. Fantastic follow up by all at General. Replaced two HVAC units to years ago and had duct work replaced as well. Very happy with them.
Andrew was great the service advisor he explained everything he did and the possibilities what might need in the future . I recommend general air conditioning very highly
Julio and Benjamin from The General were great. Hard workers and experienced, getting our AC unit and furnace installed smoothly. The whole team works well with Louie our service rep coming in to answer questions and help as well. Very happy with their work.
Had an old water heater replaced. Old water heater just stopped working. General Plumbing answered my call immediately and had a plumber out by the afternoon to diagnose the issue. They managed to get the old heater working but we all agreed it was time for a new heater. Within a couple of days they returned and replaced the old heater. Ricardo and crew were efficient and professional. They made sure the installation was to city code (we will have inspected shortly). They answered all our questions. Gave us tips on proper care and maintenance. For any plumbing emergency or need, give them a call.
Our service was rescheduled twice due tocontractor work load, but the service callwent well and was handled very promptlyand professionally by our service tech.